I enjoy the new platform over telehealth (video appointmen), similar to zoom. I like the fact that I can be at home in Duluth, or up visiting my mom 70 miles away. I don't have to get up early frantically rushing around to get back to town for an in person visit. When it comes to response time, Nikki is the fastest Dr I've ever had. She has a gift of proficiency, swiftly responding to questions concerns, or requests for advice. The policy my be 24 hours for med refills, ect. That has not been my experience. I usually get a response within a couple hours.... early next day at the latest, if its a holiday or something. Medication refills are the fastest and I've had many Dr's over the years. Almost always within a couple hours I'm getting a text that my scripts are in. In the event that a medication is not available at my preferred pharmacy, i call around to find a place that has the medication in stock, forward that information to Nikki, and I'm able to pick it up at at the alternate location the same day. She understands the importance of not having to miss even a day in the medication regimen. She cares. Good luck in finding a Dr that can match her efficiency! Nikki is very easy to talk to, empathetic, yet stern. She is assertive in her responsibilities to give sound advice, and in her expectation of responsible follow through. She is #1 of all the Dr's I've seen in my 49 years of existence. If ur looking for a good, smart, Dr that cares, and isn't going to be more hassle, then helpful, along with a flexible platform to meet that solves challenges like transportation or location restrains, Look no further! Oh, lastly Nikki is not just about the money.. Ever feel that way about a provider? I have. During the transition to her own practice where insurance companies were dragging their feet in paying, Nikki went above and beyond in offering services at a very reasonable fee so myself, and other patients in a lower income bracket were still able to afford care. I myself often assess whether a Dr is just about the money, or really cares. Nikki has proven to me that she really cares.
ANTHONY L. | Jan 30, 2025
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